Shipping policy
Thank you for shopping with Fariva Care. We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy carefully before placing your order.
Order Processing
As a dropshipping business, we work with trusted suppliers who fulfill orders directly. All orders are processed within 24–48 hours after order confirmation, excluding weekends and public holidays.
Shipping & Delivery
Once your order has been processed and dispatched, estimated delivery times are as follows:
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Estimated Delivery: 3–7 business days across Pakistan
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Total Timeline: Please allow approximately 4–9 business days from order placement to delivery.
Please note that delivery times are estimates only and may vary due to weather conditions, courier delays, public holidays, or other circumstances beyond our control.
Shipping Coverage
We currently deliver to all major cities and serviceable areas across Pakistan.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your order.
Open Parcel on Delivery
Where available, customers are encouraged to open and inspect their parcel in the presence of the delivery rider before accepting delivery.
If the product is found to be damaged, defective, or incorrect, please refuse the delivery and return the parcel to the rider immediately. Once the parcel has been accepted after inspection, it will be considered received in satisfactory condition.
Order Tracking
Once your order has been shipped, you will receive your tracking details via SMS, email, or WhatsApp (where available) so you can monitor your shipment.
Shipping Address
Please ensure that your shipping information is complete and accurate before placing your order. Fariva Care is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.
If you need to update your shipping address, please contact us immediately at farivacare@gmail.com. Address changes can only be made before your order has been processed.
Delayed or Lost Shipments
If your order has not arrived within the estimated delivery timeframe, or your tracking information has not been updated for more than 10 business days, please contact us with your order number. We will investigate the matter with our courier partner and keep you informed throughout the process.
Contact Us
If you have any questions regarding shipping, feel free to contact us:
Email: farivacare@gmail.com
Phone: +92 346 8224033